CASE STUDY
Titan.ium | One Year Post-Acquisition Interview
Unlocking talent and best practices for a future of excellence
- Headquarters: Massachusetts, USA
- Industry: Telecommunications
- Acquired: 2023
- Learn more: titaniumplatform.com
Titan.ium Platform is a provider of signaling, routing, subscriber data management, security software, and services.
Titan.ium's solutions are deployed in more than 80 countries by over 180 companies. They support any network, domain, signaling protocol, and infrastructure with advanced routing capabilities and a unified end-user experience.
In February 2023, Lumine Group acquired Titan.ium Platform, a US-based company specializing in signaling, routing, subscriber data management, and security software and services. This acquisition marked the start of a new chapter for Titan.ium, guided by Lumine's ecosystem and Playbook—a collection of industry best practices.
Lumine's integration process focuses on leveraging its resources to unlock new potential within acquired businesses. Titan.ium’s first year exemplifies this approach.
To understand Titan.ium’s experience, we spoke with their leadership team to learn more about how being a part of Lumine has enhanced their operations, highlighting significant benefits over the past year and efforts to cultivate internal talent as they prepare for an ambitious growth phase.
Key Themes
Lumine Ecosystem
We explore how gaining access to Lumine's extensive network of sister companies has benefited the business.
Talent Development
At Lumine, developing talent is crucial to our success. We delve into the process of nurturing internal talent and what it takes to achieve this.
Future is Bright
With over a year since the acquisition, we review Titan.ium's achievements so far and discuss their plans for the next phase of their journey.
Reflecting on the First Year
Upon acquisition, what goals did you set to accomplish in your first year?
The goals for the first year included modernizing the company, accelerating growth, increasing profitability, building a world-class marketing team, and adopting the playbook across the company. We were happy to have found a forever home for our business that would allow us to remain independent and maintain our brand.
With this new home at Lumine, a home we know focuses on the long-term success of the business, we can fully focus on innovating and creating value for our customers. We knew we would be able to learn from Lumine's sister companies and teams and gain access to a new set of best practices that would help us become more efficient and successful.
What was the integration process like?
The integration process went smoothly, thanks to the support from various teams across Lumine. Our team responded great and moved quickly to integrate and align with Lumine’s processes.
One year later, how have Lumine’s values and operations positively influenced your departments?
We embraced a valuable set of R&D best practices, covering product advancement, cloud utilization, team structure, and other critical areas.
Research & Development
Lumine's playbook and best practices swiftly elevated our business across utilization, billing, pricing, profitability, contract terms, and organizational structure.
Professional Services
Lumine Group has elevated our Sales Team's capabilities, facilitating better deal approvals and co-selling opportunities with sister companies. This collaboration has enhanced sales efficiency, making our department more mature and productive.
Sales
With Lumine’s support, we revamped our brand and website, bolstering marketing efforts, launching thought leadership content, executing professional product launches, increasing brand presence at industry events, and attracting new customers and partners.
Marketing
Adopting Lumine’s reporting standards and processes has streamlined our Finance Team's operations, accelerating closings, improving forecasting and budgeting, and enhancing departmental reporting, P&L clarity, and balance sheet integrity.
Finance
Thanks to Lumine’s support, we improved our HR initiatives, leveraging their expertise to enhance employee and manager support through mentoring, coaching, training, and talent management programs.
Human Resources
By integrating our systems and aligning with Lumine’s tech standards, our IT department has boosted efficiency and effectiveness. Leveraging Lumine’s cybersecurity expertise, we've fortified system protection against threats. With robust support from Lumine’s IT and portfolio IT, we now safeguard our digital assets and mitigate security risks more effectively.
Information Technology
Access to the Lumine Ecosystem
What has access to the Lumine Group ecosystem meant for your business?
Access to the Lumine Group ecosystem has accelerated our learning and support system significantly by providing us with valuable insights and expertise. It’s helped us learn faster and go to market in new ways, and we particularly appreciate the focus on the communications and media verticals. This has enabled our R&D department to innovate more efficiently in alignment with the company’s technology strategy, develop new features and product advancements faster, and monetize the innovation better.
The fact that the ecosystem is truly global, having a new network of like-minded professionals at sister companies, has been helpful and appreciated.
Earlier this year, you exhibited at MWC 2024 with a sister Lumine company, Neural Technologies. Can you share more about that experience?
Collaborating with Neural Technologies at MWC 2024 was truly beneficial. By joining forces, we were able to create a larger and more appealing presence, attracting increased foot traffic to our booth. The incorporation of Lumine’s and Neural’s branding enhanced our visibility at the event and made our overall presence more successful.
The experience was highly-rewarding, showcasing the power of partnership in maximizing our effectiveness and impact at industry events, surpassing what we could have achieved alone. This collaborative approach also optimized our marketing investment, as we pooled resources and efforts together to maximize our impact and reach.
Looking Ahead
What would you tell someone who is considering selling their business to Lumine Group?
I would tell them that Lumine is definitely going places.
It has been exciting to witness the success of Lumine since going public, particularly in regard to new acquisitions and other key initiatives.
What would you tell employees of businesses joining Lumine, regarding what they can anticipate in their first year?
Expect to learn and move fast. Lumine wants to create a positive impact with new acquisitions and will provide significant support as a result. Life within Lumine means a dynamic home for us. We’ve gained a new supportive parent company and built so many new professional relationships, all while maintaining our independence regarding our brand and business. The communications and media vertical focus was, and is, a major plus for us, our customers, and our partners.
What does Titan.ium look to accomplish in year two? And beyond?
This year we’re excited to be launching four new products and services, including SCP (Service Communication Proxy) for 5G networks which we recently announced.
Our GTM (go-to-market) effort is getting much stronger, and we will continue to try to win a lot of new customers.
We’re also bringing on board a lot of talented new people, and we look forward to becoming a better-known player in the industry and growing our business over time.