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NetEngage includes software capabilities in the areas of Call Completion, Messaging and Online Charging for communications services providers worldwide.

  • Founded: 1990 (Concentrix, NetEngage previous owner)
  • Acquired: 2021
  • Portfolio: David Sharpley
  • Headquarters: United Kingdom
  • Industry: Mobile Network Solutions
  • Website:

On July 2, 2021, Lumine announced that it has entered an agreement to acquire the mobile network solutions business from Concentrix. The business is now marketed under a newly created brand, “NetEngage,” and will operate as a fully autonomous Lumine business.


Market Offering

NetEngage provides a variety of solutions to key operators, including the ability for call control completion, voice messaging and on-line charging. These components are essential elements in any service provider network and are essential revenue generation systems.

Customers Served

NetEngage serves customers in Europe, Africa, and the Middle East, including NetOne (Zimbabwe), Virgin/O2 (UK), Africell (Uganda, DRC, Gambia, and Sierra Leone) and STC (Saudi Arabia).